Refund Policy
Terms & Conditions:-
Article 1 Definitions
ERP IDES MATERIAL PVT
Refund Policy :-
1) Product once sold cannot be exchange or refund after saw sample or demo videos.
2) Product should be download within 30 period of expiry days because product download url link will be expire after 15 days and we can't give you same url again and again.
3) ERP IDES MATERIAL pvt is selling live recorded training videos which are recorded during SAP real online training .
4) On purchase of every product buyer will be charge 5% on each transaction as Paypal Fees .
for more information please visit to this URL https://www.paypal.com/in/webapps/mpp/paypal-fees
5) You can demand maximum 4 videos as samples and if you are satisfy with sample videos then you can purchase otherwise no need to purchase.
1.1 “Affiliate” of a party means any legal entity in which a party, directly or indirectly, holds more than fifty percent (50%) of the shares or voting
rights or controls or is under common control with that legal entity. “Control” means the direct or indirect possession of the power to direct or
cause the direction of the management and policies of an entity, whether through ownership, by contract or otherwise. Any such company
shall be considered an Affiliate for only such time as such interest or control is maintained.
1.2 “Agreement” means these General Terms and Conditions and any Order Form referencing these General Terms and Conditions, and any
other schedules, statements of work, exhibits or appendices thereto, whether attached or incorporated by reference.
1.3 “Confidential Information" means, with respect to Customer, the Customer Data, and with respect to ERP IDES MATERIAL : (a) the Service, including, without
limitation, all (i) computer software (both object and source codes) and related Service documentation or specifications; (ii) techniques,
concepts, methods, processes and designs embodied in or relating to the Service; and (iii) all application program interfaces, system
infrastructure, system security and system architecture design relating to the Service; (b) ERP IDES MATERIAL research and development, product offerings,
pricing and availability; and (c) any information about or concerning any third party which information was provided to ERP IDES MATERIAL subject to an
applicable confidentiality obligation to such third party. In addition to the foregoing, Confidential Information of either ERP IDES MATERIAL or Customer (the
party disclosing such information being the “Disclosing Party”) may also include information which the Disclosing Party protects against
unrestricted disclosure to others and which (i) if in tangible form, the Disclosing Party clearly identifies as confidential or proprietary at the time
of disclosure; and (ii) if in intangible form (including disclosure made orally or visually), the Disclosing Party identifies as confidential or
proprietary at the time of disclosure, summarizes the Confidential Information in writing, and delivers such summary within thirty (30) calendar
days of any such disclosure.
1.4 “Content” means visual, audio, numeric, graphical, text or other data or content supplied by third parties and made available by ERP IDES MATERIAL for
utilization with the Service.
1.5 “Customer” means the entity or individual that has consented to this Agreement by execution of an Order Form that references these General
Terms and Conditions or by other legally binding method of acceptance of this Agreement, including, but not limited to, checking a box on a
registration page.
1.6 “Customer Data” means any content, materials, data and information provided by Customer or its Named Users to ERP IDES MATERIAL in the course of using
the Service.
1.7 “Documentation” means SAPTOPDOCS's then-current technical and functional documentation for the Service which is delivered or made available to
Customer with the Service.
1.8 “Named User” means Customer's and its Affiliates' employees, agents, contractors, consultants, suppliers or other individuals who are
authorized by Customer to use the Service.
1.9 “Order Form” means the written order form or other ordering documentation (including a registration Webpage or Website) entered into by
SAPTOPDOCS and Customer containing the specific terms and conditions applicable to the Service and which references these General Terms and
Conditions.
1.10 “SAPTOPDOCS” means the entity identified by these General Terms and Conditions or the Order Form as providing the Service to Customer and that is
a party to this Agreement.
1.11 “Service” means the hosted, on demand service described in the Order Form.
1.12 “Site” means an SAPTOPDOCS established Internet site through which the Service is made available.
1.13 "System Availability" means the average percentage of total time during which the Service is available to Customer, excluding (i) any
maintenance windows (as may be defined in a supplement to this Agreement); (ii) any emergency maintenance (as may be defined in a
supplement to this Agreement); (iii) delays due to conditions beyond the reasonable control of SAPTOPDOCS; (iv) delays caused by equipment provided
by Customer (or its service providers); or (v) delays caused by systems outside of the Service, including, but not limited to, Customer’s
network.
1.14 “Work Product” means any work product or tangible results produced by or with SAPTOPDOCS pursuant to this Agreement, including in the course of
providing support, training or configuration services to Customer. Work Product includes works created for or in cooperation with Customer,
but does not include any Customer Data, Customer Confidential Information or the Service. For clarity, some services may be performed
under a statement of work, which statement of work will be governed by the terms and conditions of this Agreement.
Article 2 Usage Rights
2.1 SAPTOPDOCS shall make the Service available to Customer in accordance with and during the term stated in the Order Form to permit Named Users to
remotely access and use the Service solely for Customer’s own internal business purposes as permitted by and subject to the terms of this
Agreement and the Documentation. The right to use the Service is worldwide, subject to restrictions listed on
www.SAPTOPDOCStopdocs.com as may be updated from time to time and subject to Section 14.4.
2.2 Customer shall not sublicense, license, sell, lease, rent, outsource or otherwise make the Service available to third parties, other than Named
Users who are using the Service in support of Customer’s authorized use of the Service. Customer shall be responsible for the acts and
omissions of its Named Users as if they were the acts and omissions of Customer. Rights of any Named User licensed to utilize the Service
cannot be shared or used by more than one individual. In addition, a Named User may not be transferred from one individual to another unless
the original user no longer requires, and is no longer permitted, access to the Service.
2.3 Customer shall not remove notices and notations on the Site or in the Service that refer to copyrights, trademark rights, patent rights and other
intellectual property rights. SAPTOPDOCS or its licensors own all right, title and interest in any and all copyrights, trademark rights, patent rights and
other intellectual property or other rights in the Service, as well as any Work Product, and any improvements, design contributions or
derivative works conceived or created by either party in or to the Service. Except as otherwise agreed in writing, Customer is granted the
nonexclusive right to use the Work Product in connection with its use of the Service and subject to the terms of this Agreement. Except for the
limited rights expressly granted herein, this Agreement does not transfer from SAPTOPDOCS any proprietary right or interest in the Service. All rights
not expressly granted to Customer in this Agreement are reserved by SAPTOPDOCS and its licensors.
2.4 When using the Service, Customer shall not, and shall ensure that its Named Users do not: (a) copy, translate, disassemble, decompile,
reverse-engineer or otherwise modify any parts of the Service (except as described and permitted in the Documentation); (b) transmit any
content, data or information that is unlawful, harmful, threatening, malicious, abusive, harassing, tortious, defamatory, vulgar, obscene,
libelous, invasive of another’s privacy or right of publicity, hateful, or racially, ethnically or otherwise objectionable; (c) infringe the intellectual
property rights of any entity or person; (d) interfere with or disrupt the SAPTOPDOCS software or SAPTOPDOCS systems used to host the Service, or other
equipment or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to
the Service made known to Customer; (e) use the Service in the operation of a service bureau, outsourcing or time-sharing service; (f)
provide, or make available, any links, hypertext (Universal Resource Locator (URL) address) or other similar item (other than a “bookmark”
from a Web browser), to the Site or Service, or any part thereof; (g) circumvent the user authentication or security of the Site or Service or any
host, network, or account related thereto; (h) use any application programming interface to access the Service other than those made
available by SAPTOPDOCS; (i) make any use of the Service that violates any applicable local, state, national, international or foreign law or regulation; or (j) except for rights provided to Named Users as permitted in this Agreement, allow any third party to use any user identification(s), code(s),
password(s), procedure(s) and user keys issued to, or selected by, Customer for access to the Service.
2.5 Some content on the Site may come from government sources, is in the public domain, and is not copyrightable.
2.6 The Site may contain links to external Web sites (including embedded widgets or other means of access) and information provided on such
external websites by SAPTOPDOCS partners and third-party service providers. SAPTOPDOCS shall not be responsible for the contents of any linked Web site, or
any changes or updates to such sites. Customer further agrees that SAPTOPDOCS shall not be directly or indirectly responsible or liable for any
damage or loss caused or alleged to be caused by or in connection with Customer’s use of or reliance on any content, goods or services
available on or through any such linked Web site. Any article, information, data, code, text, software, documentation, graphics, image,
marketing material, video, photograph, message, or posting to any forum, wiki, or blog on the Site, whether publicly posted or privately
transmitted, is the sole responsibility of the person or entity providing the content.
2.7 The Service may include Content. This Content is provided “as is”, and SAPTOPDOCS makes no warranty as to the accuracy or completeness of such
Content. Customer uses such Content at its own risk, and SAPTOPDOCS shall have no liability to Customer or any third party based on Customer’s
use of or reliance on such Content.
2.8 SAPTOPDOCS shall be entitled to monitor Customer’s compliance with the terms of this Agreement, including but not limited the number of Named
Users accessing the Service and, subject to Article 12 of this Agreement, SAPTOPDOCS may utilize the information concerning Customer’s use of the
Service to improve SAPTOPDOCS products and services and to provide Customer with reports on its use of the Service.
2.9 SAPTOPDOCS may change or modify the Service at any time. SAPTOPDOCS shall not materially diminish the Service during the term of the Order Form. Nothing
in this Article 2.9 shall require SAPTOPDOCS to continue to provide any portion of the Service if this would result in SAPTOPDOCS violating the rights of any third
party or any applicable law.
2.10 If Customer is granted access under this Agreement to a free (no fee) version of the Service, to the extent permitted by applicable law,
Customer agrees that (i) SAPTOPDOCS has no obligation to provide any particular service level or support services; and (ii) SAPTOPDOCS may cease providing
the Service at any time without notice. This Article 2.10 supersedes any conflicting term of this Agreement.
2.11 SAPTOPDOCS may offer and Customer may choose to accept access to functionality that is not generally available and not validated and quality
assured in accordance with SAPTOPDOCS’s standard processes (“Beta Functionality”). The purpose of such access is to allow Customer to test the
functionality with its standard business operation and to provide feedback on such testing to SAPTOPDOCS. Beta Functionality is described as such in
the Documentation. SAPTOPDOCS may require Customer to accept additional terms to use Beta Functionality. Any production use of the Beta
Functionality is at Customer's sole risk. SAPTOPDOCS does not warrant the correctness and completeness of the Beta Functionality, and SAPTOPDOCS shall not
be liable for errors or damages caused by the usage of the Beta Functionality.